Privacy Policy

Last Updated: October 18th, 2024

At convertfiles.app, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our file conversion service.

1. Information We Collect

We collect minimal information that is essential to run our service effectively:

  • Browser information
  • IP addresses (to prevent server abuse)
  • Essential cookies for site functionality and analytics

We do not require users to create an account to use our basic services.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our file conversion service
  • Improve our product and user experience
  • Optimize resource allocation
  • Prevent abuse of our servers

3. Cookies and Tracking Technologies

We use cookies that are essential to run our application, including those for site analytics. These help us create an optimal experience for our users. We respect browser settings and only use services that are essential to run our site.

4. Data Sharing and Disclosure

We do not share user information with third parties unless required by law.

5. Data Retention

Converted files are retained for a maximum of 24 hours to allow users time to retrieve their data. After this period, or upon successful download, the files are deleted from our systems.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users under the age of 13 are prohibited from using our products.

8. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location. These may include the right to access, correct, or delete your personal data.

9. Changes to This Policy

We may update this Privacy Policy at our discretion. Users who have signed up for an account will receive notice of significant changes. By continuing to use our service, you agree to comply with the current version of this policy.

10. International Data Transfers

As we serve users globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

By using convertfiles.app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.