Fair Use Policy

Last Updated: October 18th, 2024

At convertfiles.app, we strive to provide our users with free and unlimited file conversion services. However, to ensure the sustainability of our service and maintain a high-quality experience for all users, we have established this Fair Use Policy.

1. Purpose

This Fair Use Policy is designed to prevent abuse of our systems and ensure that all users have equitable access to our services. We reserve the right to enforce this policy at our discretion to protect our infrastructure and maintain service quality.

2. General Usage Guidelines

2.1. Users are expected to use our services for personal, non-commercial purposes unless otherwise agreed upon. 2.2. The use of our tools to train AI systems is strictly prohibited. 2.3. Users may not create multiple accounts or use different devices to circumvent usage limits.

3. Usage Limits

3.1. While we aim to provide unlimited service, we monitor for excessive use that may indicate abuse. This includes, but is not limited to:

  • Excessive file sizes
  • High number of conversions within a short period
  • Total daily usage exceeding 10GB

3.2. Large file formats and high-resolution conversions may be subject to stricter limitations. 3.3. We reserve the right to adjust these limits at any time based on system load and other factors.

4. Enforcement

4.1. We may employ automated systems to detect and prevent abuse of our services. 4.2. If a user is found to be violating this Fair Use Policy, we may:

  • Display error messages
  • Restrict access to our services
  • Block IP addresses associated with abuse

4.3. We reserve the right to take these actions without prior notice.

5. Exceptions and Higher Limits

5.1. Users requiring higher limits for legitimate purposes may reach out to us for consideration. 5.2. Businesses interested in API access or higher volume usage should contact [email protected] for case-by-case evaluation.

6. Peak Usage Periods

During times of excessive server load, we may implement stricter usage limits to ensure service availability for all users.

7. Future Developments

7.1. We may introduce paid tiers with higher usage limits in the future. 7.2. This policy will be reviewed and updated as necessary to reflect changes in our service offerings and infrastructure capabilities.

8. Geographical Considerations

While we strive to provide consistent service globally, we may adjust our fair use enforcement based on how specific usage patterns affect our system performance in different regions.

9. Changes to This Policy

We reserve the right to modify this Fair Use Policy at any time. Continued use of our services after changes constitutes acceptance of the updated policy.

By using convertfiles.app, you agree to abide by this Fair Use Policy. If you have any questions or concerns, please contact us at [email protected].